Terms & Conditions
These Terms & Conditions govern your use of the Raika Collection website and the purchase of products from us. By accessing or placing an order, you agree to these terms.
🇮🇳 India Only Delivery
🔒 Secure Payments
📩 support@raikacollection.com
1) Definitions
- “We / Us / Our” refers to Raika Collection.
- “You / User / Customer” refers to any person accessing this website or purchasing from us.
- “Website” refers to https://raikacollection.com
2) Business Information
- Brand: Raika Collection
- Office Address: #12777, Near Atma Singh Enclave, Bir Road, Gali No-19, Bathinda, Punjab 151001
- Support Email: support@raikacollection.com
3) Website Use
- You agree not to misuse the website, attempt unauthorized access, or disrupt services.
- Content on this website may change at any time without notice.
- We may update or discontinue any part of the website or product listings without prior notice.
4) Product Information
- We try to display product images and descriptions as accurately as possible.
- Colors may vary depending on device/screen settings and lighting in photographs.
- Product availability is subject to stock and may change without notice.
5) Pricing & Payments
- All prices are shown in INR and may be updated without notice.
- Payments are processed via secure payment gateways. We do not store full card details.
- In case of payment failure or authorization decline, we are not liable for any loss arising from such decline.
- If a transaction is reversed/failed, the bank/payment provider’s timeline will apply.
6) Orders & Cancellation
- Placing an order means you agree that the provided details (address, phone, pincode) are accurate.
- We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraud.
- Customer cancellations are handled as per our Shipping Policy and Cancellation & Refund Policy.
7) Shipping & Delivery (India Only)
- We deliver within India only, as per our Shipping Policy.
- Delivery timelines are estimates and may vary due to courier delays, weather, strikes, or other reasons.
- Courier partners may attempt delivery multiple times; undelivered orders may be returned.
8) Returns / Refunds
- Returns and refunds are governed by our Cancellation & Refund Policy.
- Approved refunds are processed back to the original payment method as per policy timelines.
9) Intellectual Property
- All website content including logo, design, layout, graphics, and text is owned by or licensed to Raika Collection.
- Reproduction or copying is prohibited without written permission.
- All trademarks not owned by us are acknowledged and belong to their respective owners.
10) External Links
- Our website may contain links to third-party websites for convenience.
- We are not responsible for third-party content, policies, or practices.
11) Limitation of Liability
- Your use of this website and purchase of products is at your own risk.
- We are not liable for indirect losses such as loss of data, profit, or business interruption.
- We are not responsible for delays caused by courier/postal authorities or third-party service providers.
12) Governing Law & Disputes
- These terms are governed by the laws of India.
- Any dispute arising out of website use or purchases will be subject to jurisdiction of courts in India.
Last updated: Jan 11, 2026